

When you need step-by-step instructions how to use scanpst.exe see: Using the Inbox Repair Tool (scanpst.exe).

Below you'll find an overview of the default locations of scanpst.exe throughout the versions of Outlook. You can use OutlookTools (free) to locate it for you. It also depends on whether you have it installed on a 32-bit version of Windows or 64-bit version of Windows. The exact location of this file depends on your version of Office and the installation type. The Inbox Repair Tool can be started with scanpst.exe. Select OK.Upon starting Outlook I get the message that errors have been detected and that I need to run the Inbox Repair tool. You can run the /resetnavpane command to remove all customizations to the navigation pane and check whether Outlook still won’t open.Ĭlose Outlook, select Start > Run, and type Outlook.exe /resetnavpane. The navigation pane displays your folder list and icons to move. See our in-depth guides on what to do when Outlook can’t access data files and how to repair an Outlook PST file that’s damaged or corrupted. You can use the scanpst.exe (Inbox Repair Tool) to scan your data files and repair errors. Occasionally, some of the data (PST) files Outlook stores may become corrupted. Note: Back up your data files before removing your old profile because selecting Remove means all your offline cached content will be deleted. Select OK and check if Outlook starts normally with the new profile name. Restart Outlook and select the new profile name you created in the drop-down list in the Choose Profile dialog box.Next, select Prompt for a profile to be used under When starting Microsoft Outlook, use this profile and then select OK.

